IT Client Success Manager/Technical Account Manager Job at Job Crystal… See details on how to apply for the opportunities available at Job Crystal.
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RESPONSIBILITIES:
- The Client Success Manager builds and nurtures business relationships with clients, focusing on delivering digital change/ adoption leveraging the Cyberlogic ecosystem. This ecosystem includes Managed Support Services, Procurement, Projects and Hosting services.
- A key outcome for the CSM is careful orchestration of a digital transformation journey based on an improvement plan relevant to each client’s specific need.
- This role is also accountable for maintaining and growing revenue in accounts by providing appropriate solutions to solve client business problems.
Requirements:
- Knowledge of Microsoft 365 product and licensing suite, Azure, Networking, Virtualisation, Security and general on premise Infrastructure and IT technical affinity
Passion - Using IT to support a client’s business objectives, using a combination of technology knowhow with a good understanding of the client’s business and industry.
- Stakeholder Management:
- Ability comfortably manage relationships on a technical and business level
Experience - A proven track record of technology solutions sales in the SME space is desired
Accountable ⯠- Client portfolio and business relationship management
- Maintaining and growing revenue in accounts
- Managing commercial risk
METHOD OF APPLICATION
Submit your CV and Application on Company Website: Click Here