Desktop Support Engineer Job at Datacentrix Pty Ltd … See details on how to apply for the opportunities available at Datacentrix Pty Ltd
Vacancy Details
We are in need of a strong Desktop Support Engineer for a 12month contract in Cape Town. Office 365 experience and a good all-rounder to support the overall business. A minimum of 5-years’ experience is required for the position.
Duties include:
- Responsible for the resolution of any end user support related issues including but not limited to desktop support, mobile device support, audio visual support.
- Implementation of new technology and the standardization of all systems (hardware, software and processes) in the Desktop support area
- Resolve issues proactively.
- Administer and manage all systems in line with standards and policy.
- Make sure updates are rolled out to all systems.
- Onsite end user support for all desktop devices for the staff
- Effective and efficient handling of assigned incidents.
- Maintenance of all hardware on workstations.
- Ensure end user satisfaction with excellent service with regards to assigned incidents.
- Professional and efficient communication to relevant stakeholders.
- A single point of contact for the staff for any IT related issues, escalations or IT related consulting
- AD Accesses
- PC profiles sets up to be done.
To Apply
Application Deadline: September 01 2023