Customer Service Advisor Job at Capital Limited … See details on how to apply for the opportunities available at Capita Limited.
Vacancy Details
As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence.
Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Candidate Requirements:
- Grade 12 Qualification
- Sales and Service experience
- 36 months consecutive Domestic (Local) Contact Center experience.
- 18 months consecutive International BPO experience
- Clear ITC record
- Clear Criminal record.
To Apply
Application Deadline: September 08 2023