Senior Server Support Engineer Job at iLaunch (Pty) Ltd

Senior Server Support Engineer Job at iLaunch (Pty) Ltd… See details on how to apply for the opportunities available at iLaunch (Pty) Ltd.

Job Summary:
Assist with escalations from 1st line support engineers

Provide 2nd line support primarily within the server management and support layer

Escalate to 3rd line timeously to maintain SLA

Patch management and resolve issues and incident requests

Minimum Requirements:
Grade 12 / Matric

Tertiary IT qualification

Required qualification MCSE or equivalent

A minimum of 5 + years’ experience supporting datacentre software

Understanding of Server environment

Package & Remuneration:
Salary Market Related