Junior IT Network Administrator Job at Staff Solutions

Junior IT Network Administrator Job at Staff Solutions… See details on how to apply for the opportunities available at Staff Solutions.

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Provide day to day end-user support
Troubleshoot any ad hoc IT issues
Monitor, manage and actively patch servers and workstations
Periodically review server logs for potential problems
Patch workstation clients and applications regularly
Adhere to IT framework and policies in accordance to Group standard
Manage and monitor fax, print and copier services and facilitate daily operations
Support internal stakeholders and manage third party vendors:
Understand business functions and improve IT processes
Conduct staff training when necessary
Support users on in-house developed and deployed applications
Participate and manage project rollouts
Manage external vendors, monitoring SLA
Ensure outsourced services are in-line with Service Level Agreement
Perform IT reviews and assessment of procedures and controls:
Create and maintain documentation on IT manuals and procedures
Implement and manage new processes
Prepare regular and ad hoc systems reports
Ensure efficiency in responding to and fixing user problems:
General desktop support: Printing setups, Office and Application support
Creating users, resetting passwords, access levels, file interface validation, etc.) across all clients
Remotely manage South African office IT operations and support end-users
Manage telecommunication (ISP, fixed line and mobile) services and track data roaming usage
Facilities: manage third party office maintenance

Grade 12
Basic Degree or Diploma in IT with relevant IT certifications
CompTIA Network+ or CCNA advantageous
Minimum 5-7 years’ experience in IT Analyst or Administration field
Working knowledge of Wintel desktop systems; Windows 10, Office 2016 and Office 365, and EUC
Working knowledge of Microsoft server and services such as Active Directory, DNS and DHCP