Senior IT Infrastructure Engineer Job at Datacentrix … See details on how to apply for the opportunities available at Datacentrix.
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RESPONSIBILITIES:
- Manage operations on a virtualized, distributed infrastructure (provision, configuration, decommissioning, lifecycle, patching),
- Local, Onsite and remote management of 5 IT HUBs across Africa
- Level 1-3 Hardware Support
- Level 1-3 Virtualization, SAN, vSAN Support
- Plan and coordinate remote interventions of maintenance providers,
- Plan and supervise interventions on duty, Non-Working Hours
- Maintain the documentation system, the ITSM tool,
- Apply Group standard policies: Respect of SOP, SLA, Reporting, KPI
- Capacity Planning, ensure optimal use of internal resources, vCPU, Memory, Storage, IP Planning
- Security and risk Aware, Risk Identification and rectification to possible security vulnerabilities
- Reaction to identified Security threats on all platforms, physical and virtual
- Backup monitoring and quick action to rectify and problems identified, Adherence to Company Backup and
- BCP DRP strategies.
- Failover Simulation between Main DC HUB and DR Site, Non-Working Hours
- Continuity of service for Operations (hardware and software infrastructure) on the day-to-day:
- Network: Cabling, Switches, Optimizers, Routers, Firewall, Proxy, SSL VPN gateways, WAN, WiFi systems and others equipment UPS, Air-Con, Genset, IoT
- Systems: Servers (Windows/Linux or iSeries), Data backup means, Business Applications, Communication and collaborative tools
Essential experience, skills and qualifications:
- A Master’s degree in information technology or Computer Science will be advantageous
- Management of operations on virtualized and distributed infrastructures,
- Management of operations on environment with clustering, replication, load balancer
- ITIL Practitioner (V3) / ITIL Specialist (V4)
- Strong knowledge in Microsoft Active Directory environment is an added advantage
- Windows Server: Advanced level
- Knowledge in network/telecom (Cisco certifications appreciated)
- Center or HyperV or Azure: Advanced level
- Knowledge in IBM AS/400 environment would be a “plus”
- Network foundation or intermediate,
- ISO 27000, other IT security Training
- Prince2, PMP or equivalence – Advantage
EXPERIENCE:
- 7 to 13 years relevant experience in IT
- Minimum 8 years’ experience in supporting and maintaining Microsoft Systems and Networks
- Microsoft Server 2016 and 2019
- Microsoft SQL (MSSQL)
- Remote Desktop Services
- Minimum 7 years’ experience in supporting and maintaining VMWare systems (6.7) or equivalent.