IT Technical/Systems Intern at Africa Software Architects logo… See details on how to apply for the opportunities available at Africa Software Architects logo.
Non-Negotiable Requirement:
- A Degree or BTech in Information Systems or an IT related Diploma (NQF 6 or higher).
- You are a South African citizen and reside in the Western Cape.
- You are between the ages of 20 and 35.
- On-the-Job Key Training Areas
- IT Operations
- Technical systems architecture design and configurations.
- Prepare technical documentation and specifications.
- Installation, configuration, and maintenance of server and hypervisor operating systems.
- Network installation, configuration, and continuous monitoring.
- Diagnosis of network issues, monitoring switches, routers and Network cards.
- Onsite, O365 and remote desktop support.
- Printer configuration and support.
- PABX system support and maintenance.
- General hardware and software support.
- Backup software installation and maintenance.
- Anti-Virus software installation, updating, and monitoring.
- Attend technical meetings with the customer.
- Update and maintain the site records / support logs via the helpdesk system.
- Travel to customer location to perform any of the above.
- ITIL process adoption.
- General technical problem solving.
Individual Development:
To take responsibility for self-development.
Actively pursue certifications.
General Skills:
Good communication (written and verbal) skills.
Proven computer literacy.
Ability to operate office equipment.
Planning and organizing skills.
Understanding of desktop and server operating systems will be advantageous.
Desired Experience & Qualification
A Degree or BTech in Information Systems or an IT related Diploma (NQF 6 or higher).
You are a South African citizen and reside in the Western Cape.
You are between the ages of 20 and 35.
You desire an opportunity to gain practical work experience as a technical/systems engineer.