IT Network Intern at Ann Swann Personnel Services… See details on how to apply for the opportunities available at Ann Swann Personnel Services.
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RESPONSIBILITIES:
- You ensure tickets for Server Hosting, Network, EUC and IAM are assigned in an efficient way and help resolve standard service requests.
- Incidents and standard requests will be handled according to the agreed SLA and with the necessary attention to quality and communication.
- By pro-actively checking the environment, the team and you prevent outages and as such impact on the users.
- Through the configuration management process, you ensure we have a complete inventory of the assets and components involved in the services.
- You secure the compliance of our server and network components by following up on the agreed patching and lifecycle process.
- You involve and follow up with our partners to ensure that incidents and requests are resolved in an efficient way.
Knowledge & Skills:
- General network knowledge
- General Server hosting knowledge
- General IAM knowledge
- General EUC knowledge
- Office skills (Excel, Powerpoint, Word, …)
- Administrative Skills would be beneficial.
- Educational Requirements:
- You are passionate about technology
- Fluency in English, spoken and written is a must
- ITIL Certification or knowledge
- Technology certifications are a plus
METHOD OF APPLICATION
Submit your CV and Application on Company Website: Click Here