Hospitality Manager Job at South Cape Recruitment (Pty) Ltd

Vacancy Details

Lodges Our client based on a beautiful reserve is looking to recruit a dynamic, hands-on, energetic Hospitality Manager to join their team.

Duties and Responsibilities include but are not limited to:

• Responsible for developing the strategic direction and annual plans for all hospitality operation, the reserve across the organization.
• Work closely with the senior leadership teams of the organization to ensure operational support Ensure hospitality guest experiences are aligned with the wider objectives of the organization.
• Create systems and conditions that enable the lodges to provide guests with outstanding experience.
• Work closely with support teams to ensure that the desired standards are documented, and audits are developed.
• Coordinating the development of the organization wide annual plans for the hospitality operations including Budgets Manning needs CAPEX Working closely with F&B, Lodge managers and other heads of department o ensure the implementation of plans and successful execution of the strategic intent of the hospitality function.
• Monitors the performance of hospitality operations across the organization
• Ensuring lodge and hospitality teams continuously develop and display the level of competence, professionalism, excellence, protocol and etiquette.

Technical Skills:

• Ability to lead the hospitality senior teams
• Experienced in overseeing and directing multiple teams
• Experienced in selecting, motivating and guiding management team members
• Experienced in preparing organisation wide annual plans including budgets and monitoring financial performances
• Competent in correctly developing and ensuring policies, processes and standards are implemented and applied across the hospitality operations functions
• Ability to analyze and improve operational effectiveness and efficiencies
• Ability to monitor and ensure compliance with health, safety, security and other legal requirements across operations
  

Qualifications:

• Formal management qualifications
• Batchelor degree and / or diploma in hotel management and / or other related fields
• MS Office Suite – Intermediate
• 8 years’ experience in luxury lodges / hotel leadership role
• Demonstrate previous experience in luxury accommodation – hotel / resort and / or lodge environment

Personal Qualities:

• Committed to providing exceptional levels of service to others
• Demonstrates occupational levels of integrity
• Ability to work effectively when under pressure
• Ability to demonstrate a flexible approach to getting work done, adjusting to change circumstances and demands
• Emotionally stable, even tempered and calm when faced with challenges
• maintains positive outlook in most challenging situations and circumstances
• Models positive learn values
• Demonstrates high levels of resilience to demanding environments
• Ability to establish strong relationships with people from various backgrounds

To Apply

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Application Deadline: July 31 2023