Council for Scientific & Industrial Research (CSIR) Technical Support Internships 2024 – For details about eligibility, requirements, available positions, application procedure – how to apply, application form PDF download, interview questions/schedules, etc.
Are you looking for internship programmes in South Africa? Do you have the basic requirements to apply for internship programmes? If yes, you are welcome to this page.
This page contains information about the latest internship programmes at Council for Scientific & Industrial Research (CSIR) Technical Support Internships 2024 and how to apply.
An internship is a period of work experience offered by an organization for a limited period of time. It is typically undertaken by students and graduates looking to gain relevant skills and experience in a particular field. Employers benefit from these placements because they often recruit employees from their best interns, who have known capabilities, thus saving time and money in the long run.
Council for Scientific & Industrial Research (CSIR) invites South African unemployed graduates to apply for Technical Support Internship Programme 2023 / 2024
Internship Application Closing Date: 29 November 2023
Internship Location: Pretoria, South Africa
Here are the details for the Technical Support Internship Programme offered by the Council for Scientific and Industrial Research (CSIR):
Opportunity Details:
- Programme: Technical Support Internship Programme
- Duration: Not specified
About CSIR:
- CSIR is a prominent scientific and technology research organization in South Africa.
- Focuses on researching, developing, localizing, and disseminating technologies for socio-economic growth.
- Contributes to industrial development and supports a capable state.
Internship Details:
- Internship opportunities are available in the Textile Testing and Characterisation facility within the Advanced Polymer Composites Research Group, part of the Chemicals Cluster at CSIR.
- Aim of the internship is to provide practical work experience in textile testing and characterisation of industrial samples under experienced technologists’ guidance.
Key Responsibilities:
- Providing customer service and technical support via phone, email, and online requests.
- Effective administration of incidents, requests, and problem resolution.
- Ensuring service delivery within Service Level Agreements (SLA) criteria.
- Tracking and monitoring support cases for timely resolution.
- Escalating critical customer situations appropriately.
- Contributing to documentation and knowledge base article library.
Qualifications and Experience:
- Bachelor’s degree in computer science/engineering, electrical/electronic engineering, information technology, data science, machine learning, or related field.
- Honours degree is advantageous.
- Working knowledge of Windows platforms and UNIX/Linux operating systems.
- Analysis, debugging, and SQL skills.
- Familiarity with Jira and Confluence is advantageous.
- Ability to work well under pressure, manage customers professionally, and function in a team or individually.
How to apply
- Feedback will be provided to shortlisted candidates only.
- CSIR is an equal opportunity employer.
Note:
- All international qualifications require evaluation by the South African Qualifications Authority (SAQA).
Interested individuals meeting the qualifications and seeking practical experience in technical support within a research-oriented environment can apply as instructed. Ensure applications are submitted before the specified deadline.