Business Consultant Job at Parvana … See details on how to apply for the opportunities available at Parvana.
RESPONSIBILITIES:
- Gathering technical requirements and performing technical gap analysis.
- Comparing gap analysis and product capabilities to recommend solutions.
- Assisting customers in refining and communicating customer requirements.
- Raising feature enhancement requests on behalf of supported customers or initiatives.
- Understanding the data model, relationships, and the purpose of each element in the data model.
- Making recommendations to get customer reference data as early as possible.
- Liaising with the customer to obtain customer reference data and tracks the completeness of customer reference data.
- Determining the reference data requirement of each team within the program delivery.
- Coordinating the loading of reference data to ensure each environment contains the relevant reference data.
- Resolving reference data escalation issues with the relevant parties.
- Supporting data migration as necessary where there is new reference data uncovered.
- Ensuring the reference data in an environment is traceable and auditable.
- Tracking business processes, documents critical requirements, details, and solutions.
- Retrieving, compiling, analysing and creating actionable data reports on an ad-hoc basis for customers.
- Performing validation of customer-specific use cases.
- Constructing, contributing and maintaining a list of customer use cases for use in smoke / sanity testing.
- Reviewing customer use of products and recommend methods of increasing efficiency.
- Configuring, given specific direction, back-end settings for product, offer, content, and related metadata values.
- Building a basic understanding of third-party integrations and is responsible for documentation or testing of those specific integrations.
Relevant Skills / Experience:
- 3 – 5 years’ experience in the following:
- Customer facing roles and knowledge of application software projects/programs with IT systems.
- Consulting or software implementation environments contributing to project teams and meeting deadlines.
- In-depth understanding of client needs and general impact of changes in business environment and industry trends.
- Knowledge of the following: Wireline, wireless, data services, cable systems, pre/post-paid business models, etc.
- Experience working within a full cycle software development project.
- Familiarity with stakeholders and collateral for requirements management
METHOD OF APPLICATION
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