Business Consultant Job at Parvana

RESPONSIBILITIES:

• Gathering technical requirements and performing technical gap analysis.
• Comparing gap analysis and product capabilities to recommend solutions.
• Assisting customers in refining and communicating customer requirements.
• Raising feature enhancement requests on behalf of supported customers or initiatives.
• Understanding the data model, relationships, and the purpose of each element in the data model.
• Making recommendations to get customer reference data as early as possible.
• Liaising with the customer to obtain customer reference data and tracks the completeness of customer reference data.
• Determining the reference data requirement of each team within the program delivery.
• Coordinating the loading of reference data to ensure each environment contains the relevant reference data.
• Resolving reference data escalation issues with the relevant parties.
• Supporting data migration as necessary where there is new reference data uncovered.
• Ensuring the reference data in an environment is traceable and auditable.
• Tracking business processes, documents critical requirements, details, and solutions.
• Retrieving, compiling, analysing and creating actionable data reports on an ad-hoc basis for customers.
• Performing validation of customer-specific use cases.
• Constructing, contributing and maintaining a list of customer use cases for use in smoke / sanity testing.
• Reviewing customer use of products and recommend methods of increasing efficiency.
• Configuring, given specific direction, back-end settings for product, offer, content, and related metadata values.
• Building a basic understanding of third-party integrations and is responsible for documentation or testing of those specific integrations.

Relevant Skills / Experience:

• 3 – 5 years’ experience in the following:
• Customer facing roles and knowledge of application software projects/programs with IT systems.
• Consulting or software implementation environments contributing to project teams and meeting deadlines.
• In-depth understanding of client needs and general impact of changes in business environment and industry trends.
• Knowledge of the following: Wireline, wireless, data services, cable systems, pre/post-paid business models, etc.
• Experience working within a full cycle software development project.
• Familiarity with stakeholders and collateral for requirements management

METHOD OF APPLICATION

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