Twizza IT Internships 2023 – For details about eligibility, requirements, available positions, application procedure – how to apply, application form PDF download, interview questions/schedules, etc.
Are you looking for internship programmes in South Africa? Do you have the basic requirements to apply for internship programmes? If yes, you are welcome to this page.
This page contains information about the latest internship programmes at Twizza IT Internships 2023/2024 and how to apply.
An internship is a period of work experience offered by an organization for a limited period of time. It is typically undertaken by students and graduates looking to gain relevant skills and experience in a particular field. Employers benefit from these placements because they often recruit employees from their best interns, who have known capabilities, thus saving time and money in the long run.
Twizza invites South African unemployed graduates to apply for IT Graduate /. Internship Programme 2023 / 2024.
Twizza is offering 12-months internship opportunities to enhance meaningful, relevant work experience in the workplace. The interns will get to experience an impactful ongoing digital onboarding and induction journey to orientate them with our Brand, values, culture. The successful candidate will be based in Bellville, Cape Town plant.
Job description
These are some of the responsibilities that the successful candidate will be supporting the technology team;
- Deliver First-Level Internal helpdesk Technical Support: Provide prompt and effective technical assistance to end-users, addressing their inquiries and troubleshooting issues with hardware, software, and network connectivity.
- Monitor Remote Site Links: Proactively monitor the activity of remote site links, promptly identify, and report/log any link faults to ensure continuous network performance.
- Desktop and Network Support: Offer comprehensive desktop support, including hardware and software installation, configuration, and resolution of technical problems. Assist with network support, troubleshooting connectivity issues, and aiding in network configurations.
- Hardware Expertise: Possess in-depth knowledge of hardware systems, enabling efficient diagnosis and resolution of hardware-related problems as they arise.
- Office 365 Administration: Proficiently manage Office 365 accounts and services, performing tasks such as user management, email configuration, and efficient troubleshooting.
- IT Asset Management: Maintain comprehensive asset registers of both mobile and fixed IT assets, ensuring accurate tracking and record-keeping.
- Helpdesk Ticket Management: Ensure compliance with defined turnaround times for the helpdesk ticket management system, promptly addressing user requests and providing timely resolutions.
- Exceptional User Relations: Foster positive user relations by promptly addressing user inquiries, concerns, and issues in a professional and courteous manner, ensuring user satisfaction and confidence in Twizza IT Assist helpdesk support services.
Minimum requirements
- ESSENTIAL– Bachelor of Commerce in Information and Technology Management
- The candidate must be based in Cape Town
How to apply
Click here to apply online for Twizza: IT Internships 2023
Application Deadline: 12 August 2023
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