Avusa Learnerships South Africa 2023/2024 | Avusa Learnerships South Africa Application form 2023/2024, Avusa Learnerships South Africa Online Application 2023/2024, Avusa Learnerships Requirements/Eligibility, How to apply for Avusa Learnserships 2023/2024, Avusa Learnerships Opening Dates 2023, Avusa Closing Date 2023, Avusa Learnership Salary Avusa Contact details.
If you are searching for information about Avusa Learnerships South Africa 2023/2024, Avusa Learnerships South Africa Application form 2023/2024, Avusa Learnerships South Africa Online Application 2023/2024, Avusa Learnerships Requirements/Eligibility 2023, How to apply for Avusa Learnserships 2023/2024, Avusa Learnerships Opening Dates 2023, Avusa Closing Date 2023, Avusa Learnership Salary Avusa Contact details, then you are welcome to this page. On this page, you will find answers to what you are looking for and how to apply for Avusa Learnerships South Africa 2023/2024.
About Avusa
Every year the Avusa Media division of Times Media offers individuals from different areas The Avusa Learnership.
These learnerships form part of the government’s National Skills Development aimed at imparting skills to create jobs to ease poverty.
Avusa Media was initially known as Johnnic Communications and was acquired by a unit of Mvelaphanda Group and renamed Times Media Group in 2012.
Publications and services under this brand include magazines like Computing SA, Elle, Financial Mail, SA Mining, and Soccerlife; newspapers like The Sunday Times, The Times, The Sowetan, Sunday World, Daily Dispatch, and Business Day.
The Group also owns several community newspapers, publishers, retailers, and a record company.
The Times Media Group offers a 12-month training internship in journalism programme for graduates as well as a Contact Centre Learnership.
Contact Centre Learnerships are open to those with the necessary qualifications required to study for the Further Education and Training (FET) Certificate in Contact Centre Operations, NQF Level 4. People with disabilities are also encouraged to apply.
The learnership consists of both practical and theoretical training in a call-center environment. As a trainee, you will be taught how to do this via correction and human development in a humane, secure, and safe detention or under community-based correctional supervision.
This Contact Centre Learnership will give you the opportunity to learn the skills required to work in a call centre as well as gain intimate knowledge as to the required behaviour, respect, and attitude that is required in any workplace. This combination will make it easier for you to get employment in the future.
ABOUT Avusa LEARNERSHIPS PROGRAMME
The Times Media Group offers a 12-month training internship in journalism programme for graduates as well as a Contact Centre Learnership.
MINIMUM REQUIREMENTS TO APPLY FOR THIS LEARNERSHIP
The Avusa Learnership Requirements
There are certain requirements for being accepted into The Avusa Learnership:
Qualifications
- You must be in possession of a Standard 10/Grade 12 Certificate; or
- Be in possession of a Further Education and Training Certificate NQF (Level 4); or
- Have successfully completed the National Certificate in Vocational Studies (NQF Level 4)
- Good communication skills
- Basic computer skills
- Average typing skills
Other Requirements
- You must be a South African citizen
- Applicants must be between the ages of 16 and 30 years
- You must be motivated and detail-oriented
Preference will be given to suitable candidates who will add to the diversity of Times Media.
Employment enquiries.
The FET Certificate Contact Centre Operations, NQF Level 4
This is outcomes-based learning, accredited by Services SETA, and the learnership is based on a legally binding contract between the employer, the learner, and the service provider.
The Learnership Programme is for a period of one year (12 months) and consists of:
Theory
A percentage of the training will consist of theory. This instructional training will take place in a classroom atmosphere and will consist of
- Theoretical training will include business communication, customer services, and other training
- Formal and informal coaching sessions
- Six interactive skills programmes
- A Portfolio of Evidence (POE) of all your work will be required for each skills programme
Workplace Training
The remaining percentage of the training will be practical workplace (on-the-job) training and will include
- Duties connected to the work a call-centre agent does
- Six interactive skills programmes
- Formal and informal coaching sessions
Once you have successfully completed both the theoretical (instructional) and practical (workplace) phases, submitted a final Portfolio of Evidence (POE) and external verification has been done, a FET Certificate in Contact Centre Operations, NQF Level 4 will be issued.
The learnership contract is a legally binding contract and any irregularity or violation of the terms of the agreement will be dealt with in accordance with Sections 17 and 18 of the Skills Development Act, 97 of 1998.
How to Apply
To apply for Contact Centre Operations Learnership, you must submit a written application to the providers. Follow the steps below to download the application form.
- Go to www.timesmedia.co.za
- Navigate and click on the application link to download the application form.
NOTE:
- When applying for the learnership, please, specify the particular learnership you are applying for.
- Attach certified copies of your certificates and Identity Document (these copies must have been certified within the last 3 months – you can get this done at any Police Station)
- If disabled, include a disability confirmation letter from the doctor/clinic/hospital
- Make sure that you sign the application form yourself
- All application forms should submitted be by e-mail to [email protected]; fax to 011 328 2883 or check on the website/form for alternative methods of submitting your application
- Candidates who meet the entry criteria will be required to complete an online assessment after they have submitted their application. Shortlisted candidates will then be contacted and interviewed to measure their skills, abilities, and physical fitness levels.
DO YOU WANT TO CONTACT Avusa?
If you are unable to apply online and you need assistance, you can contact their support team via the contact details below;
- Address: 4 Biermann Avenue, Rosebank, 2196
- Location: Cape Town, South Africa
- Telephone Number: 011 280 3000
If you are unable to apply online or download the application form, you can call them or visit them for further assistance.